SINGIT PRIVACY POLICY

Last Updated: June 1st, 2026

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy“) governs how we, Singit TLV Ltd. and wholly owned subsidiaries (“Singit“, “we“, “our” or “us“) use, collect and store personal information that we collect or receive from or about you (“you“) in connection with https://www.singit.io/ (the “Website“), the mobile and web application (“App“) and the services provided therein (together the “Services“).

We greatly respect your privacy, which is why we make every effort to provide a website and application that live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal information. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.

Table of Contents:

  1. What personal information we collect, why we collect it, and how it is used
  2. How we protect and retain your personal information
  3. How we share your personal information
  4. Your privacy rights
  5. International transfers of personal information
  6. Use by children
  7. Interaction with third party products
  8. Analytic tools / Cookies
  9. Specific provisions applicable under California privacy law
  10. Contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your personal information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.

1. WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

(i) We Process the Following Personal Information:

  • Personal information provided through the Services. We collect personal information that you voluntarily provide, including your full name, email address, password, as well as any other personal information that you decide to provide us. We also collect the contact and billing information of our customers.
  • Personal information provided through the Website or when you contact us via email. When you use the Website, we collect and process email address and any other information you choose to provide us with.
  • Personal information automatically collected. We automatically collect certain information through your use of Singit’s Services and Website, such as cookie, pixels, tracking technologies and similar identifiers (“Technologies“), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other personal information about actions taken through the use of the Services and Website.
  • Personal information from Other Sources. Singit also may obtain personal information about you from other sources, including publicly- or commercially-available information, and through third-party data platforms, partners and service providers.
  • Personal information you provide to us in person. For example, when you visit one of our exhibition booths or attend one of our events and you provide us with your contact details.
  • Personal information we collect from online interactions. For example, if you attend a webinar, contact us via social media or otherwise interact with our business, including as a representative of a current/prospective customer, supplier or partner, we track and make a record of those interactions.

(ii) We process personal information for the following purposes:

  • To provide you with the Services. We will use the personal information for the following purposes: (i) allow you to create an account within the App; (ii) to provide you the Services and to process your requests; (iii) communicate with you about your use of the Services and for support purposes; (iv) fulfill any instruction and/or request made by you in the context of the Services; (v) send you push notifications and/or emails and notifications regarding your account; (vi) to personalize your experience with our Services; (vii) to allow you to create more users and administrate your users; and (viii) to generally administer and improve the Services.
  • To allow you to make use of our Website. We will use your personal information to allow you to make use of our Website, including (i) to answer your questions and to allow you to communicate with us; (ii) to analyze your use of our Website and to improve our Website; and (iii) to customize your experience.
  • For Administrative Purposes. Singit uses your personal information (i) to respond to your questions, comments, and other requests for customer support; (ii) to provide you with the Singit Services; (iii) for internal quality control purposes; (iv) to establish a business relationship; and (v) to generally administer the Singit Services.
  • To Market our Website and Services. Singit uses personal information to market the Singit Services, including (i) notifying you about offers and services that may be of interest to you; (ii) developing and marketing new products and Services; (iii) other purposes disclosed at the time you provide information; and (iv) as you otherwise consent.
  • Security purposes. Some of the personal information will be used for detecting, preventing and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes.
  • De-identified and Aggregated Information Use. In certain cases, we may anonymize, aggregate and/or de-identify part or all of your personal information.
  • Cookies and Similar Technologies. We use Technologies to automatically collect information through the Website and Services.

The lawful bases we rely on for processing personal information are (if and when applicable):

  • The data subject has given consent to the processing of his or her personal information;
  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation to which the controller is subject; and/or
  • Processing is necessary for the purposes of legitimate interest.

2. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION

Security. We implement and maintain industry-standard technical, organizational and security measures designed to protect your personal information. However, please note that we cannot guarantee that the personal information will not be compromised as a result of unauthorized penetration of our servers. Please make sure to take appropriate measures to protect your user IDs and passwords.

Retention of your personal information. Your personal information will be stored until we proactively delete it from our records, or until you send a valid deletion request. Please note that in some circumstances we store your personal information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

We don’t and won’t sell any of your personal information. However, we may share your personal information as follows:

  • The personal information Singit gathers may be shared with our select partners and other third parties. We also share personal information about you with our affiliated companies.
  • We use third party service providers to process your personal information, including cloud service providers, website platforms, email and marketing providers, mobile app performance monitoring tools, artificial intelligence tools, and analytic companies.
  • To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws and requests of law enforcement, regulatory and other governmental agencies, as well as for internal compliance procedures and to protect the safety, security, and integrity of Singit.
  • We may use or disclose the personal information we collect in order to ensure that our users are complying with all applicable aspects of our policies.
  • We may disclose personal information with our lawyers, accountants, auditors and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.
  • We may use or disclose personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, or violations of this policy, or as otherwise required or allowed by law and regulations.
  • If, in the future, we sell or transfer some or all of our business, shares or assets to a third party, we will disclose your personal information to such third party in connection with the foregoing events.
  • In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal information in connection with the foregoing events.
  • Where you have otherwise provided your consent to us for sharing or transferring your personal information.

4. YOUR PRIVACY RIGHTS

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals:

  • You have the right to withdraw consent to the processing, where consent is the basis of processing.
  • You have the right to request access to your personal information held by us, along with details on how it is processed, subject to certain conditions.
  • You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
  • You have the right to object to unlawful data processing under certain conditions.
  • You have the right to the erasure of past personal information about you (your “right to be forgotten”) under certain conditions.
  • You have the right to demand that we restrict the processing of your personal information under certain conditions.
  • You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
  • The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing.

You can opt out of direct marketing by contacting Singit directly or by following the unsubscribe options in our email messages.

You can exercise your rights by contacting us at Support@singit.io. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you.

Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law. We reserve the right to charge a fee where permitted by law.

Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject “BLOCK” to Support@singit.io. Please note that the email must come from the email account you wish to block. Alternatively, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.

5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

In order to run our business and provide our Services to you, we transfer personal information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever personal information is transferred internationally, we ensure it is protected by using adequate transfer mechanisms provided under applicable laws.

6. USE BY CHILDREN

We do not offer our App for use by children and, therefore, we do not knowingly collect personal information from, and/or about children under the age of 16. If you are under the age of 16, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provided personal information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at Support@singit.io.

7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a “Third Party Service“). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect personal information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service which include as follows:

8. ANALYTIC TOOLS / LOG FILES

Google Analytics. The Services use a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.

Quality Assurance and User Experience. For Singit’s internal quality assurance and continuous user experience improvement purposes, the App uses a tool called Mixpanel which may utilize personal information to analyze trends, administer the Website, track user movement around the Website, record sessions and/or replay screens to improve the user experience and user interface. Mixpanel’s privacy policy can be found here: https://mixpanel.com/legal/privacy-policy/.

Log files. We use log files to analyze trends, administer the Website, track user movement around the Website, and gather demographic information. We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.

9. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

California Civil Code Section 1798.83 permits our customers who are California residents to request certain personal information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Support@singit.io. Please note that we are only required to respond to one request per customer each year.

10. CONTACT US

For any questions, concerns, or to exercise your privacy rights, please contact us at: Support@singit.io.